Coronavirus

Coronavirus FAQs:

Is the Museum open?
The Museum is currently only available for private pre-booked visits. Please contact museumdirector@householdcavalry.co.uk for further information.

When will the Museum open?
The Museum will re-open as soon as possible; please keep an eye on this website and our social media streams (Facebook, Twitter, Instagram) for up to date information.

How can I enjoy the Museum in the meantime?
Please make the most of our Virtual Visit page, our new podcast and new YouTube channel. We’re updating these as frequently as we can  so you can enjoy our collection and stories from the comfort of your own home.

Can I order items from the online shop whilst the Museum is closed?
Unfortunately we’re currently unable to fulfil online shop orders, but will do our best to send out all orders once the team are back on site.

How can I support the Museum at this difficult time?
Being a small, self-sufficient, independent Museum, we’ve been hit hard by the current pandemic as have many other businesses.
If you’re interested in making a financial donation of support please contact museumdirector@householdcavalry.co.uk.
Help is always welcome in lots of different ways and sharing our online content and encouraging visits when we reopen is also always most welcome.

What will happen when the Museum reopens?
Once the Museum reopens we promise to offer you:
– A COVID assessed site & trained team
– An enhanced cleaning schedule
– A friendly & informative welcome
– Hygiene screens at the front desk
– Limited visitor access to ensure social distancing in the Museum
– Hand washing facilities in the bathroom
– Sanitiser stations throughout the Museum

We kindly ask that you please:
– Postpone your visit if you have any symptoms or feel unwell
– Register with a team member on arrival
– Use contactless payment methods
– Maintain social distance
– Follow the one-way system
– Use the sanitiser provided
– Support the team and each other during this unusual time